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4 comments

i do it again and again just by seeing the prices. but out of the last 10 orders that have made 8 of them they cancelled for all the absurd reasons possible.

i select expedited shipping all the time but they never ship on date and absolutely no mails regarding it and when we complain as to where the item is they tell us you can refund !!! plz don't waste your time on this site as after doing all the payment and browsing and wasting our valuable time the shipments will never arrive and we will feel disappointed as ***...i recommend everyone to delete their app in for so as not to get tempted with the prices and make fool of ourself. my latest order when i asked they said need 15 more days for quality checking, i had ordered one week back! also added their usual response you can cancel the order.

my order was supposed to be shipped by 18th! plz don't buy from these people...all guys out there ...better to listen than regret later..

u can see from my screenshots all the orders that i made for the past 6 months were never shipped. these are theives and not business people

Review about: Gearbest Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $5000.

Preferred solution: Deliver product or service ordered.

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Anonymous
Tucson, Arizona, United States #1342872

Thank you for being so helpful. I think I will just let it go cause they obviously don't care enough to help out their customers that need it and the people they do aren't satisfied most of the time.

Thank you for being so kind.

And they don't sound like thieves they sound like Crooks that is ridiculous I can't believe that you lost that much money I am so sorry I never had that many problems with them but I expect when I buy something that cost this much for them to stand by their stuff and apparently they don't care about us so I will never buy from them again I will go to somebody else or another company that guarantees our product and if something happens to my phone again and I have another product they will make sure that I get the help that I need I don't know what else is out there but I know I will find it. Maybe we on here could get together and try to invent something new some new kind of phone case then pretty awesome wouldn't it I know I'm only dreaming but that be cool.

zaishana
Buraydah, Al Qassim, Saudi Arabia #1332006

check all my screenshots. these are only few.

guys! plz don't shop with these fools!

zaishana
Buraydah, Al Qassim, Saudi Arabia #1332005

see what i meant.

again refund...if only what they do stake orders and refund then y have the online store to waste peoples time.

Gearbest
#1331280

Dear Zaishana,

Thank you for your comment.

Please note that we can be contacted by our Support Center or Live Chat.

We are available to contact 24 hours a day.

All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.

Please send us any queries you have via our Support Center.

Could you please email to support@gearbest.com with the title “ pissedconsumer complaint from 1049947"? ​ Best regards, Gearbest Customer Service Center

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